Privacy Policy
Effective Date: October 3, 2025
At Northern Appliance, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.northernappliance208.com, submit a service request, or otherwise interact with our business.
Please read this Privacy Policy carefully. By using our website or services, you agree to the terms of this Policy.
1. Information We Collect
We collect both personal information that you voluntarily provide to us and non-personal information collected automatically when you use our site.
A. Information You Provide
We may collect the following information directly from you:
Name
Phone number
Email address
Physical address (for service scheduling)
Appliance information and service details you submit through our contact or service request forms
B. Information Collected Automatically
When you visit our website, we may automatically collect:
Your IP address
Browser type and version
Pages you visit and the time spent on each
Device information and operating system
This data is collected using standard web technologies such as cookies and analytics tools and is used to improve our website and services.
2. How We Use Your Information
We use the information we collect to:
Schedule and provide appliance repair services
Contact you regarding your service request, appointment, or follow-up
Respond to inquiries and provide customer support
Improve our website, services, and user experience
Send occasional updates, promotions, or maintenance reminders (only if you have consented or opted in)
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Sharing Your Information
We may share your information only in the following limited circumstances:
With service providers or contractors who help us operate our business (and only to the extent necessary to provide our services)
If required by law, subpoena, or court order
To protect our legal rights, customers, or the safety of others
All third-party partners are required to protect your information and use it only for the purpose for which it was disclosed.
4. Data Security
We use reasonable physical, technical, and administrative safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage method is 100% secure. By using our services, you acknowledge and accept this risk.
5. Cookies and Tracking
Our website may use cookies, pixels, or similar technologies to improve functionality, analyze site traffic, and enhance your user experience. You can control cookie preferences in your browser settings. Disabling cookies may affect the functionality of certain parts of the site.
6. Your Rights and Choices
You have the right to:
Access and request a copy of the personal data we hold about you
Request correction or deletion of your personal information
Withdraw consent to receive promotional communications at any time
To exercise any of these rights, please contact us at northernappliance208@gmail.com.
7. Service Area
Northern Appliance proudly serves customers throughout North Idaho, including Coeur d’Alene, Post Falls, Hayden, Rathdrum, Dalton Gardens, Athol, Worley, Harrison, and additional surrounding areas.
8. Children’s Privacy
Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that information has been collected from a minor without parental consent, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.” Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:
Northern Appliance
Serving North Idaho
(208) 762-3500